Effective date: April 15, 2020
Last updated: April 15, 2020
Trinity Dominion LLC (“us”, “we”, or “our”) operates (our “Site”). We respect and are committed to protecting your privacy. This policy informs you of how we collect, use, and process information that we may collect from you or that you may provide to us when you visit the Site. We will take reasonable steps to ensure that Personal Information (defined below) is used only in ways that comply with this policy.
SCOPE OF NOTICE
This policy does not apply to information collected by any third party, including any content that may link to or be accessible from our Site. Further, we do not control third parties' tracking technologies or how they may be used. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. Our Site, our newsletters and other communications may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. If you have any questions about third party content, you should contact the responsible provider directly.
Children under the age of 13 should not attempt to use or access our Services. Further, we never collect or maintain information from our Services from those we actually know are under 13, and no part of our Services are structured to attract anyone under 13. In the event that we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. Please contact us at firstname.lastname@example.org for assistance if you believe we might have any information from or about a child under 13 using our Services.
WHAT IS “PERSONAL INFORMATION”?
Personal information is information that we hold about you, and which identifies, or together with other information may identify, you.
INFORMATION WE COLLECT
We collect several types of information from and about users of our Site, directly when provided by you or automatically as you navigate through the Site.
Information that you provide to us:
Communications. If you contact us, we may receive information you voluntarily share with us to help you resolve your problem or request. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services. We will collect and receive any feedback, questions, comments, suggestions, ideas, or other information that you send to us (“Feedback”). This Feedback will be treated as non-confidential and non-proprietary and we may use it and share it with third parties.
Payment Information. We collect payment information when you make a purchase through our Services, a third party service provider that handles payments for us will receive your payment card information.
Third Party Credential Log-In. If you choose to connect to the Services using credentials from a third party service like Google, we will collect authentication information and encrypted access credentials such as your Google account email address, user name, and profile photo. With your permission, we may also collect other information available on or through your third party account. We use this information to identify your use of the Services.
Information automatically collected when you use our Services:
When you use our Services, we use automatic technologies such as cookies to collect information about your browser, your device information, and other information about the way in which you connect to our Services. Cookies help us to personalize and maximize your online experience and time online. A cookie is a text file that is placed on your hard drive by a Web page server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can only be read by a web server in the domain that issued the cookie to you. Cookies help us to personalize and maximize your online experience. The information we collect automatically may be maintained or associated with personal information collected in other ways or received from third party services, for example Google Analytics services used to track visits to our Site.
Information automatically collected includes:
Location and Activity Information. Information about your estimated location which may be deduced by various technologies including your IP address.
Usage Information. This includes information such as your browser name, the type of computer used as well as other technical information about how you connect to our Services. This information may include the operating system and the internet service providers utilized, mobile device information (phone model and version) and other related information.
Device Information. Information about the device you are using such as, model, operating system, application version number and browser, mobile network information, IP addresses, user names, email addresses and other device related properties.
Log Information. Server logs regarding how you use the Services, which may include: search queries, IP address, device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL, or cookies that may uniquely identify your browser.
HOW WE USE YOUR INFORMATION
We use your information in the following ways:
To Provide and Improve the Services, including use:
To Improve Customer Service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
To Personalize Your Experience. We may use your de-identified information to understand how our Users as a group use the Services and resources provided on the Services.
To Verify Your Identity. We use your information to prevent fraud or other unauthorized or illegal activity.
To Improve Our Site. We may study or use the information and feedback you provide to improve our Services.
To the extent permitted by applicable federal and state laws and regulations, your information may also be transferred to third parties who act for or on our behalf (including service providers who provide services on our behalf), for further study or processing in accordance with the purpose for which the information was originally collected or may otherwise be lawfully processed, such as services delivery, evaluating the usefulness of the Services, evaluating improvements upon or new uses for the Services, marketing, data management or technical support.
To Comply with Legal Requirements and Protect Our Rights
HOW WE SHARE INFORMATION COLLECTED
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Site users is among the assets transferred.
For any other purpose disclosed by us when you provide the information.
With your consent.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Terms and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect our rights, property, or safety or that of our customers, or others.
HOW WE PROTECT USER INFORMATION
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your Personal Information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
If we learn of a security systems breach, we will notify you as required by applicable law so that you can take appropriate protective steps. You agree to receive notification of the breach electronically. We endeavor to provide notice to you of any security systems breach and efforts to restore our Services as required in accordance with applicable law. If you become aware of any breach of data security or have any other questions about the security of the Services, please contact us at: email@example.com.
WHAT CAN YOU DO ABOUT HOW WE USE YOUR INFORMATION?
Email communication: Users may opt out of receiving promotional email communication by sending an opt-out request to us at firstname.lastname@example.org with the word “unsubscribe” in the email subject line. We will continue to send you notifications necessary for the Services to this email address.
Accessing and Correcting Your Information: You request access to, correct or delete any personal information that you have provided to us by sending a request to email@example.com. We cannot delete your personal information except by also deleting any applicable account in its entirety. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may decline to process requests in limited circumstances as permitted by applicable privacy legislation.
Third Party Opt-Out: We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. For example, you can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's Site.
HOW LONG DO WE KEEP YOUR INFORMATION?
We will retain your information for as long as your account is active or as needed to provide you Services, comply with our legal obligations, resolve disputes and enforce our agreements.
HOW TO CONTACT US